Testimonials

Customer Reviews

Customer Reviews

At Veracity Window & Door, we are dedicated to provide homeowners with the best window, the best installation, and the best customer service in California…. but don’t take our word for it. These are some testimonials from happy customers who love Veracity Window & Door.

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Family

“My Infinity windows by Marvin are wonderful! They cancel out noise and reduce the heat in my home. They also look great and are quality construction. Sean at Veracity was great to work with and I learned alot about their quality from him. The installation went well.”

Tracy F., Poway, CA
happy-customer

“The entire experience was great from the salesman, installers, office support, and repair technician. Everyone was professional, knowledgeable, and courteous. We are truly enjoying our new windows; well worth the money spent.”

Sandra R., Dana Point, CA
People on phones

“Veracity has been responsive to correct minor problems. Overall, they installed a quality product and have been professional. I am very happy with the quality of our windows. I would recommend Marvin Windows and Veracity.”

Joe. G, San Diego. CA
We first met Marco from veracity window and door January 5, 2021 Got the door for easy access and exit to our housethis time we met Marco in our home before Christmas 2023 We need a large window removed and a 82 x 90 sliding glass door installed. We put in the order the next week and member of the team came out and verified the measurements approximately eight weeks delivery.Martha called us telling us delivery dateFriday, February 23, 2023 three neatly dress and Company uniforms installers Arrived, took out the old window, installed the new door and cleaned up and hauled away all the debris 3 1/2 hoursI unconditionally recommend this family business for their worthy work ethic, quality products, Integrity and kindnessCookie Gardner
Marilynn Gardner
Marilynn Gardner
01:35 01 Mar 24
We first used Veracity Window and Door in early 2021 when we replaced a sliding patio door/window. The new sliding patio door was a significant upgrade from the old one. The frame is made of wood and the best quality materials, and it glides open and close.Recently it became necessary to cut a new oversized doorway in another room to have access to our backyard. Because of our favorable experience with Veracity, we special ordered an oversized sliding patio door/window. Three Veracity’s workman performed the necessary demolition work, installed the new sliding door/window, and cleaned up in 3½ hours. The large door is heavy, but it glides open and close with little effort. This is not your garden variety patio door.I highly recommend Veracity Widow and Door and their products. They were very helpful in the planning stage. The workmen are polite and efficient. They are professionals.
James Gardner
James Gardner
18:55 27 Feb 24
Great experience with Veracity Windows and Doors. Installers showed up Windows look Gorgeous. on time, did a great job, and were finished by noon! Windows look beautiful. SO happy we made this decision.
Aslanschild, Narnia
Aslanschild, Narnia
20:23 29 Jan 24
I found Veracity Window and Door at Pasadena home show. They work very efficiently with professional skilled crews. My new Sliding doors and windows are both great qualities so I can enjoy view outside more.Thank you Jose and all Veracity Team.It was a great experience working with you guys.Im highly recommend Veracity Window and Door.
Joy Lee
Joy Lee
19:30 04 Jan 24
Veracity is a very reputable and professional company. We had new Marvin windows and sliding door installed. Even though there were a couple of hic ups with the door they resolved the problem quickly and professionally. The installers are top notch and know precisely what they are doing. Left everything clean when they were done. We will definitely be calling them in the future for 2 other large windows and they will be highly recommended to our friends and family.
John Sullivan
John Sullivan
23:04 03 Jan 24
This family owned company is a pleasure to work with! They were creative in meeting our replacement window needs with the high quality Marvin Fiberglass product - Infinty. We are very pleased with their responsiveness and high quality work.Their service followup is also excellent!We heartily recommend for all replacement windows and doors!
Jim Crossett
Jim Crossett
22:59 27 Sep 23
I will definitely use Veracity Window and Door again. Great customer service and easy process from start to finish. Thank you
Kristina Johnson
Kristina Johnson
21:59 27 Sep 23
Got one set of French doors at the beginning of the year; we loved how they came out, so put in the order for a second set and they just installed it today. Doors look great, they also make a huge difference with noise insulation... rooms are much quieter now. Jose installed the doors, and he even touched up a small scratch from one of our dogs on the door he had installed months ago, making it look like new again. Thank you!
Jose Munoz
Jose Munoz
18:55 23 Sep 23
The installation was quick and the staff did a great job cleaning up. Afterwards they made sure to demonstrate how the windows work and how the screens could be taken off and put back on. Very impressed!
Ryan Holt
Ryan Holt
18:34 16 Sep 23
Great experience! Awesome windows and sliding doors! Noise reduction is amazing! Thanks Mike Peacock!
elliott juarez
elliott juarez
19:59 14 Sep 23
1- best quality,2- insulation is amazing both noise and energy3- very beautiful4- the installation team who lead by Christian, were very polite, professional, fast, clean and very friendly. The installed all my windows and patio doors just in two days.Infinitely offers was the highest offer that I received but I am happy with all windows and doors. I add a lot value on my home with infinity.Thank you allAnd special thanks to Sean, the designer, Christian and his teamI really recommend them
Amir Hormozan
Amir Hormozan
23:38 06 Mar 23
Jose and his team provide high quality craftsmanship and exceptional customer service! I LOVE my new sliding glass doors & windows!!! The team worked swiftly and professionally, treating my home with care and respect. Once installed the windows & doors exceeded my expectations. Jose followed up with me throughout the process and even came on crutches the final day just to make sure the team’s work was done to my satisfaction. It’s rare to see this kind of care and dedication. I would not hesitate to recommend this team to my friends and family!
Joan Tenma
Joan Tenma
19:07 05 Jan 23
Marco and his team were creative, responsive and helpful. I was doing business with a person/family not a corporation. Very happy with the cost and workmanship after replacing all our windows.
Celeste Cantu
Celeste Cantu
16:08 28 Dec 22
Fantastic job my home is so much more open with so much more natural light installers really took care of my home. I highly recommend Veracity Window and Door
Kerri Albrecht
Kerri Albrecht
19:45 07 Sep 22
Excellent service and installation!! We had them re-do all of our windows on our the home in Brentwood LA, and my husband and me don't have a single complaint! The installation went smooth and as expected, the windows look GORGEOUS in the house and they did an amazing job on sealing and cleaning everything. Very happy with the results and the team was great too. Marco, Jose, Martha & the crew were excellent in communication and couldn't have done a better job! Thank you!!
Carla Mariana Fera
Carla Mariana Fera
17:56 08 Feb 22
We used this company for French doors in bedroom and were very happy with the quality of the products and the work. So when we had to replace more doors in dining room, office and guest room, we went to them again with no hesitation. This job was larger and more more complicated and they did a great job again! They are pleasant and easy to work with and to reach with questions and ideas. Some of key people came out personally to review work before and during job to make sure everything was done right. The crews are great too and they did a terrific site cleanup when done. We highly recommend them all around!
Nancy Murphy
Nancy Murphy
15:38 27 Sep 21
When I requested small changes be made, they were on top of it and provided the changes at no additional charge. This company has exceptional customer care.
Dr. Jared Gibbons
Dr. Jared Gibbons
22:48 23 Mar 21
We had a Marvin fiberglass patio door installed by a vendor several years ago who is no longer in business. Marvin put us in contact with Veracity Window and Door and, happily, with Martha Calderon.Even though Veracity wasn't the original vendor, they ordered the part, kept in touch with us during the process, and sent a well trained (and nice) technician to our home. 40 minutes later the door had new parts, rails were squeaky clean, and is sliding as new.We appreciate Veracity doing this for us, and it speaks volumes for both Marvin and Veracity. When we are ready to upgrade our our north-facing windows we will definitely give Veracity a call.
Tim Tolman
Tim Tolman
20:44 23 Mar 21
I shopped for months and had several vendors come to the house . We were impressed with the attitude of the home evaluator and the quality of the samples shown. Once Marvin windows were selected the installation team came to the house . I am very picky and didn’t have to say anything because the attention to detail was obvious . I had an issue with a sliding door and the installer returned and simply had it replaced to reach a perfect fit . Weeks later my dog chewed the window handle and destroyed the screen . Again a simple call to the installer and at no cost the handle and the screen were replaced . The crew has been consistently courteous and professional . I recommend their services n love the Marvin quality .
Bertica Rubio
Bertica Rubio
21:14 23 Nov 20
Great people to work with Christian the installer was terrific, professional and most personable. Also was very well informed about the job.Marco sales, was a pleasure to work with.
Aparajita Datta
Aparajita Datta
21:51 27 Sep 23
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Irvine

“I had all the windows replaced in my home. Everyone I came in contact with were very professional and polite. The installers did a fantastic job…they came out installed my windows, left my house clean, and took all the trash with them. I would highly recommend them to my family and friends.”

Pola A., Irvine, CA
Woman

“Veracity Window & Door were great to work with. We got at least a half dozen bids on windows and looked at everything on the market in person and online. I am so happy that we went with Marvin Infinity through Veracity. The quality of craftsmanship was definitely superior to other companies we looked at.”

Elizabeth S., Carlsbad, CA
Mark S

Terrific job on a difficult replacement: a 3′ X 10′ stairwell window, without chipping any of the outside stucco and keeping everything inside and out perfectly clean. This was the most pain free process imaginable and the personnel were all wonderful.

Mark S., Oceanside, CA
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Men fishing

“best windows amd company you should use. these windows come from minnesota and are made for cold country. they are salid. and work here in so. cal. best warranty of all other types.”

James P., South El Monte, CA
Lady

“Infinity replaced my front door this week and did a fantastic and professional job. They carefully removed existing doors, placed new base plate, and installed very heavy,  but beautiful iron doors.  Love my new doors!”

Rebecca G., Whittier, CA
Customer smiling

My experience with this company was very good.  They came in, got the job done and I am happy with my new windows.  The installers were polite, the sales and office people, easy to deal with and the owner treated me well.

Mia I., Los Angeles, CA
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happy-woman.

“I was very pleased with the process from the sales people to the owner to the installers. It was very smooth, and I was satisfied with the final product. The windows look great!”

Miriam T., Los Angeles, CA
Hiker

“otally satisfied with the quality of the Marvin windows and also with the installation. Everything about the windows was top quality. Solid feel, quiet to outside noise, easy open and close, simple to clean, and a big improvement to the look of our house.”

Gerald W., El Cajon, CA
Senior with grandson

“It’s been almost two years and we are very pleased with our Infinity Windows. They are as beautiful and functional as the day they were installed.

John M., Bonita, CA

Our recent projects

Our recent projects

Replacing windows and doors should not be frustrating and stressful so we make it simple and easy. When you decide to replace your home’s old worn-out windows you’re giving yourself a gift so the experience from start to finish should feel like a gift not like a burden. We are a family-owned business and treat our customers like family.